Frequently Asked Questions

Where are you based?

Kefi is based in Delhi, India

Can I customise an order?

Yes ofcourse! You can email us on shop@kefibynida.com or whats app us on +919702050010 and well customise something specially for you! Alternatively you can DM us aswell.

What does kefi mean?

kefi’ is a Greek word. (noun)

The spirit of joy, enthusiasm, high spirits and frenzy, in which good times and passion for life are expressed with an abundance of excitement, happiness and fun

How long does it take for an order to be produced and reach your door step?

10-15 Working Days to dye the lining to your preferred colour and produce a ready to wear piece!

Wash Care of kefi products?

We recommend you Dry Clean kefi products as these are premium fabrics that you dont want shrinking or loosing their colour. We would not reccomend tumble drying any of the pieces or using excessive heat.

Faulty Items?

We’re really sorry if you’ve received a faulty item. Please return the item to us as soon as possible so we can get this sorted for you. Please get in touch with our Customer Care team and they will gladly help you further. Worn your favourite item one too many times? Please bear in mind that all items are inspected on return, and those with wear and tear rather than a fault may not be refunded in full. Please note that we are unable to send replacements for faulty items.

Questions Unanswered?

Get in touch with us and we will do our best to get back to you as soon as we can