Cancellations, Returns & Refunds


All cancellations maybe only be accepted within 5 minutes of placing the order. No refunds will be issued once the order has been accepted.

Returns & Exchanges

We want you to be 100% satisfied with your purchase from kefi. If for any reason you are not satisfied, you may write to us at “shop@kefibynida”. All orders are custom made on recieving the payment confirmation from the client. Incase of sizing issues, we do offer alterations at a nominal fee. We urge our customers to check the size chart before placing the order or better yet provide us with your custom meaeurements so we can ensure the pieces fit you accurately.​


In the case order is declined by kefi & the payment has been made online, kefi will issue a refund within 5 to 7 business days from date & time of purchase. Damaged products will be replaced.